PRIVACY POLICY

BTO Analysis

BTO Analysis ("Website") is owned and operated by Thy Ventures Pte Ltd ("Company," "we," "us," or "our"), a company incorporated in Singapore. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our Website and Sun Analysis service ("Service"), in accordance with Singapore's Personal Data Protection Act 2012 ("PDPA").

1. DATA WE COLLECT

1.1 Information You Provide

• Account information: email address and display name when you sign up via Google or email/password authentication
• Payment information: processed securely by Stripe. We do not store your credit card number, CVV, or full card details on our servers. We may receive and store a truncated card identifier (e.g. last four digits) and transaction records from Stripe for order management purposes

1.2 Information Collected Automatically

• Usage data: pages visited, features used, and interactions with the Service
• Device and browser information: browser type, operating system, and screen resolution
• Analytics data: collected via Google Analytics to help us understand how users interact with the Website and improve the Service

2. HOW WE USE YOUR DATA

We use your personal data for the following purposes:

• To create and manage your account
• To process payments and deliver purchased Sun Analysis reports
• To communicate with you about your purchases and account
• To improve the Website and Service
• To detect and prevent fraud or abuse
• To comply with legal obligations

3. DISCLOSURE OF YOUR DATA

We do not sell your personal data. We may share your data with the following third parties only as necessary to provide the Service:

• Stripe: for payment processing (Stripe Privacy Policy)
• Google / Firebase: for authentication, hosting, and database services (Firebase Privacy Policy)
• Google Analytics: for website usage analytics (Google Privacy Policy)

We may also disclose your data if required by law, regulation, or legal process, or to protect our rights and safety.

4. DATA RETENTION

We retain your personal data for as long as your account is active or as needed to provide the Service and fulfil the purposes described in this policy. Purchase records may be retained for accounting and legal compliance purposes.

If you wish to request deletion of your account and associated personal data, please contact us at support@btoanalysis.com. We will process your request in accordance with the PDPA, subject to any legal obligations requiring us to retain certain records.

5. DATA SECURITY

We implement reasonable security measures to protect your personal data, including:

• Encrypted data transmission via HTTPS
• Authentication managed by Firebase Auth with industry-standard security practices
• Payment processing handled entirely by Stripe (PCI DSS compliant)

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

6. COOKIES AND TRACKING

The Website uses cookies and similar technologies for:

• Essential cookies: to maintain your login session and enable core functionality
• Analytics cookies: to collect anonymised usage data via Google Analytics

You can control cookie settings through your browser. Disabling essential cookies may affect the functionality of the Website.

7. YOUR RIGHTS UNDER THE PDPA

Under Singapore's PDPA, you have the right to:

• Access your personal data held by us
• Correct any inaccurate or incomplete personal data
• Withdraw consent for the collection, use, or disclosure of your personal data (subject to legal and contractual restrictions)
• Request deletion of your personal data

To exercise any of these rights, contact us at support@btoanalysis.com. We will respond to your request within thirty (30) days.

8. THIRD-PARTY LINKS

The Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal data.

9. CHILDREN'S PRIVACY

The Website and Service are not intended for individuals under the age of eighteen (18). We do not knowingly collect personal data from children. If you believe we have collected data from a minor, please contact us and we will take steps to delete it.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify users of material changes by updating the "Last Updated" date at the top of this page. Your continued use of the Website after any changes constitutes acceptance of the updated policy.

11. CONTACT US